- 11 Feb 2018, 06:51
#3520
Hi Everyone,
So right now, the status change email template is static regradless of what type of status change it is. While it does have a merge field, it just lists the new status. But, it's worded very bluntly.
I want to be able to change the wording of the message depending on what type of status change it is. Is there a way for me to create an email template that is used for say only the Status Change: Placed event, and a seperate template for the Status Changed: Declined etc. etc.
Please help.
Thanks,
evank28
So right now, the status change email template is static regradless of what type of status change it is. While it does have a merge field, it just lists the new status. But, it's worded very bluntly.
I want to be able to change the wording of the message depending on what type of status change it is. Is there a way for me to create an email template that is used for say only the Status Change: Placed event, and a seperate template for the Status Changed: Declined etc. etc.
Please help.
Thanks,
evank28