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Re: Wrong Contact being added to new Job Orders

 by Kempston ¦  29 Sep 2020, 07:12 ¦  Forum: Cries for Help! ¦  Topic: Wrong Contact being added to new Job Orders ¦  Replies: 5 ¦  Views: 3133

Excellent, looking forward to the update.

Re: Wrong Contact being added to new Job Orders

 by Kempston ¦  17 Sep 2020, 12:00 ¦  Forum: Cries for Help! ¦  Topic: Wrong Contact being added to new Job Orders ¦  Replies: 5 ¦  Views: 3133

Hi Russ. Have you managed to investigate this one?

Re: Wrong Contact being added to new Job Orders

 by Kempston ¦  08 Sep 2020, 07:57 ¦  Forum: Cries for Help! ¦  Topic: Wrong Contact being added to new Job Orders ¦  Replies: 5 ¦  Views: 3133

Thanks Russ, appreciate the effort.

Wrong Contact being added to new Job Orders

 by Kempston ¦  07 Sep 2020, 12:06 ¦  Forum: Cries for Help! ¦  Topic: Wrong Contact being added to new Job Orders ¦  Replies: 5 ¦  Views: 3133

Hello all, I have a user who has picked up an odd issue. If they create a new order and don't select a Contact from the dropdown (or there isn't a contact), OpenCATS seems to randomly assign a contact to the order. Any idea how I can fix this? For now, I'll tell them they must create a contact for e...

Re: Cannot connect to database. Unknown MySQL server host

 by Kempston ¦  10 May 2019, 09:48 ¦  Forum: Cries for Help! ¦  Topic: Cannot connect to database. Unknown MySQL server host ¦  Replies: 1 ¦  Views: 2070

Got it working! I had skipped installing MySQL on the server as I didn't intend using it so I installed it. I also changed the server name to the IP address and now it's working. Not sure if it was necessary to install the database server but hey, it's working now.

Cannot connect to database. Unknown MySQL server host

 by Kempston ¦  10 May 2019, 09:14 ¦  Forum: Cries for Help! ¦  Topic: Cannot connect to database. Unknown MySQL server host ¦  Replies: 1 ¦  Views: 2070

Hello all, I'm trying to install OpenCATS on a new server and connect it to an existing database on a different server. When I put in the database details in the wizard and test it, I get the error "Cannot connect to database. Unknown MySQL server host...". Any ideas? I can connect to the ...

Re: Bad Server Information when trying to add a new candidat

 by Kempston ¦  14 Feb 2018, 11:49 ¦  Forum: Cries for Help! ¦  Topic: Bad Server Information when trying to add a new candidate ¦  Replies: 7 ¦  Views: 8727

To anybody who's interested, the problem was resolved. You can check out this thread on github.com:
https://github.com/opencats/OpenCATS/issues/349

Re: Bad Server Information when trying to add a new candidat

 by Kempston ¦  31 Jan 2018, 15:16 ¦  Forum: Cries for Help! ¦  Topic: Bad Server Information when trying to add a new candidate ¦  Replies: 7 ¦  Views: 8727

Okay, I had to manually add two tables: CREATE TABLE `tag` ( `tag_id` INT(10) UNSIGNED NOT NULL AUTO_INCREMENT, `tag_parent_id` INT(10) UNSIGNED DEFAULT NULL, `title` VARCHAR(255) DEFAULT NULL, `description` VARCHAR(500) DEFAULT NULL, `site_id` INT(11) UNSIGNED DEFAULT NULL, `date_created` TIMESTAMP...

Re: Bad Server Information when trying to add a new candidat

 by Kempston ¦  30 Jan 2018, 15:29 ¦  Forum: Cries for Help! ¦  Topic: Bad Server Information when trying to add a new candidate ¦  Replies: 7 ¦  Views: 8727

Okay, I've changed the database connection and it's working. Now I get the following error message when I click on the Candidates tab: Query Error -- Report to System Administrator ASAP MySQL Query Failed: Table 'opencatsel.tag' doesn't exist SELECT t1.tag_id, t1.tag_parent_id, t2.title AS tag_paren...

Re: Bad Server Information when trying to add a new candidat

 by Kempston ¦  30 Jan 2018, 15:17 ¦  Forum: Cries for Help! ¦  Topic: Bad Server Information when trying to add a new candidate ¦  Replies: 7 ¦  Views: 8727

Okay, I've installed PHP 5.6 on that folder it the error message is gone... not to fix the next error message... "Error Connecting to the Database".

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doesnot work for me