Excellent, looking forward to the update.
Excellent, looking forward to the update.
Hi Russ. Have you managed to investigate this one?
Thanks Russ, appreciate the effort.
Hello all, I have a user who has picked up an odd issue. If they create a new order and don't select a Contact from the dropdown (or there isn't a contact), OpenCATS seems to randomly assign a contact to the order. Any idea how I can fix this? For now, I'll tell them they must create a contact for e...
Got it working! I had skipped installing MySQL on the server as I didn't intend using it so I installed it. I also changed the server name to the IP address and now it's working. Not sure if it was necessary to install the database server but hey, it's working now.
Hello all, I'm trying to install OpenCATS on a new server and connect it to an existing database on a different server. When I put in the database details in the wizard and test it, I get the error "Cannot connect to database. Unknown MySQL server host...". Any ideas? I can connect to the ...
To anybody who's interested, the problem was resolved. You can check out this thread on github.com:
https://github.com/opencats/OpenCATS/issues/349
Okay, I had to manually add two tables: CREATE TABLE `tag` ( `tag_id` INT(10) UNSIGNED NOT NULL AUTO_INCREMENT, `tag_parent_id` INT(10) UNSIGNED DEFAULT NULL, `title` VARCHAR(255) DEFAULT NULL, `description` VARCHAR(500) DEFAULT NULL, `site_id` INT(11) UNSIGNED DEFAULT NULL, `date_created` TIMESTAMP...
Okay, I've changed the database connection and it's working. Now I get the following error message when I click on the Candidates tab: Query Error -- Report to System Administrator ASAP MySQL Query Failed: Table 'opencatsel.tag' doesn't exist SELECT t1.tag_id, t1.tag_parent_id, t2.title AS tag_paren...
Okay, I've installed PHP 5.6 on that folder it the error message is gone... not to fix the next error message... "Error Connecting to the Database".
It's essential to keep these synchronized to ensur[…]
Same problem as mine. Maybe you're right, I'll che[…]
The error message you're encountering indicates th[…]