[johny hale]

Hi everyone,

I’ve recently been exploring OpenCATS to organize different types of user activity and data, and I’m really impressed by how flexible the system is. I mainly manage a gaming‑related website, https://getclashofclans.com/
, where players often ask questions, request help, or submit feedback. Sometimes, I need a clean way to store this information so I can analyze trends and improve the guides I publish.

Because OpenCATS is designed for applicant tracking, I was wondering whether anyone here has tried adapting it—or certain parts of it—for organizing non‑recruitment data. For example:

Has anyone used custom fields or pipelines for categorizing user submissions or feedback?
Is it possible to create a simplified workflow for managing incoming messages or player reports?
Are there recommended extensions or configurations for using OpenCATS in a more general data‑management role?

I’m not trying to turn OpenCATS into something it’s not, but I like how structured and searchable the system is. If there’s a smart way to repurpose some sections without breaking core functionality, I’d love to hear how others approach it.

Any suggestions or guidance from experienced users would be really helpful.
Thanks in advance!