I am running cats under a shared hosting account and asked my hosting provider to install antiword for me. They have kindly installed it for me but it does not seem to be working.
Initially I was getting the following error message:
Antiword binary /usr/bin/antiword is not executable (permissions: 0750).
so they sorted that and now this message comes:
Antiword binary failed to convert a DOC file to text properly (Should have returned 'This is a test document', returned '').
When I upload a word document to check i get this message:The file has been successfully attached, but CATS was unable to index the resume keywords to make the document searchable. The file format may be unsupported by CATS.
The hosting provider says that antiword has been installed correctly but he does not know what to do.
Can anyone help please?