Page 1 of 1

Wrong Contact being added to new Job Orders

Posted: 07 Sep 2020, 12:06
by Kempston
Hello all,

I have a user who has picked up an odd issue. If they create a new order and don't select a Contact from the dropdown (or there isn't a contact), OpenCATS seems to randomly assign a contact to the order. Any idea how I can fix this? For now, I'll tell them they must create a contact for each company and that when creating the Job Order, they must choose at least one.

Many thanks,

Rob

Re: Wrong Contact being added to new Job Orders

Posted: 07 Sep 2020, 14:44
by RussH
Thanks Rob,

weird one indeed. I'll make a note and try to reproduce this!

Re: Wrong Contact being added to new Job Orders

Posted: 08 Sep 2020, 07:57
by Kempston
Thanks Russ, appreciate the effort.

Re: Wrong Contact being added to new Job Orders

Posted: 17 Sep 2020, 12:00
by Kempston
Hi Russ. Have you managed to investigate this one?

Re: Wrong Contact being added to new Job Orders

Posted: 28 Sep 2020, 17:57
by RussH
Hi - sorry not yet, was going to test it on the new version which is ready, just needs released, and the demo site refreshed.

Re: Wrong Contact being added to new Job Orders

Posted: 29 Sep 2020, 07:12
by Kempston
Excellent, looking forward to the update.