- 12 Mar 2019, 13:24
#4109
Good Morning,
I've installed and am customizing and configuring OpenCATS. Love it so far.
I've run into a problem with timezones though that I'm trying to figure out.
It's currently 8AM EST where I am. I'm running OpenCATS on an Ubuntu Server.
helpdesk@cen-s-web01:~$ date
Tue Mar 12 08:00:00 EDT 2019
PHP has the date correct as well:
Tuesday 12th of March 2019 08:00:00 AM
Now, if I have CATS set to an Offset of -5, emails that utilized %DATETIME% show the correct time, but the activity log inside of CATS shows a time of 4 hours in the future. So my 08:00:00AM activity shows up as 12:00:00 PM. If I change the offset in CATS to -9, the activity log shows the correct time, but the %DATETIME% variable that goes out in an email is messed up.
Any ideas?
I've installed and am customizing and configuring OpenCATS. Love it so far.
I've run into a problem with timezones though that I'm trying to figure out.
It's currently 8AM EST where I am. I'm running OpenCATS on an Ubuntu Server.
helpdesk@cen-s-web01:~$ date
Tue Mar 12 08:00:00 EDT 2019
PHP has the date correct as well:
Tuesday 12th of March 2019 08:00:00 AM
Now, if I have CATS set to an Offset of -5, emails that utilized %DATETIME% show the correct time, but the activity log inside of CATS shows a time of 4 hours in the future. So my 08:00:00AM activity shows up as 12:00:00 PM. If I change the offset in CATS to -9, the activity log shows the correct time, but the %DATETIME% variable that goes out in an email is messed up.
Any ideas?