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Restore Error
Posted: 29 Jan 2020, 20:54
by makavelli12
Hi All,
wonder if anyone can help me.
I am trying to restore my opencats install on a new setup, but when I try to restore from a backup (full backup), I get the error:
"504 Gateway Time-out"
This is at step 3 : Loading Data
I have the correct name of the backup file I took from my original opencats install.
Thanks,
Mak.
Re: Restore Error
Posted: 30 Jan 2020, 13:41
by RussH
Hi,
it's simply timing out. I assume either apache or php is timing out. To amend the php timeout values see here (as always, stackopverflow is yout friend)
https://stackoverflow.com/questions/578 ... out-in-php
Re: Restore Error
Posted: 05 Feb 2020, 20:08
by makavelli12
Thanks RussH,
will check this out.
Mak
Re: Restore Error
Posted: 13 Feb 2020, 21:36
by makavelli12
Hi RussH,
tried the steps, but that unfortunately, didn't work.
Obviously, I am doing something wrong as I know get the error 503 service unavailable and have asked my hosting company if they can help.
Thanks anyway.
Mak
Re: Restore Error
Posted: 25 Feb 2020, 20:20
by makavelli12
A workaround which worked for me was:
1. Copy all the files from my original OpenCATS to my local machine via FTP
2. Export the entire Database of my original OpenCATS
3. Install a demo copy of OpenCATS on a new domain
4. Delete the contents of the database from hthe new domain
5. Import the entire Database of my original OpenCATS
And it works without any issues.
Mak