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Problem with auto emails going out to recruiter on assignment of job orders

Posted: 01 Dec 2022, 10:49
by saradappk@gmail.com
Recruiters are not getting an email when a job is assigned to them. But emails to candidates are going well on change of any status and test email is also working.
Under settings-admin-email templates, the Job Order Assigned (Sent to Assigned Recruiter) template is enabled and under general email settings the particular email option is checked. However, it is still not working.
Can you please help me to enable automated mail sending option to recruiter? Is there is any need to change some code in particular files? Can you please mention that file names?

Re: Problem with auto emails going out to recruiter on assignment of job orders

Posted: 01 Dec 2022, 12:29
by RussH
I'd have to check this as I don't have this option enabled on my test system. Please check your logs to see if you see an error in the error.log or access.log when you're trying to trigger an email to the recruiters.