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Updated to new version and cannot view ANY candidates

Posted: 04 Dec 2016, 02:44
by bwagman
Hi,

I just upgraded to the new version about a few weeks ago and after doing so, the Candidates tab is there but when I click on it it does not work and errors out. Do I just reupload the files and replace them? I do not want to lose my candidate pool and I am not too experianced to try my own troubleshooting.

Re: Updated to new version and cannot view ANY candidates

Posted: 05 Dec 2016, 12:52
by RussH
without any investigation at-all, sounds like the mysql collation change has caught you out. However - if you reinstall the old version it will work fine. The database is separate and will still be there.

If you upgrade again, please backup and copy over the database to a new installation, and we can work through your issues